Политика доставки
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times
- Within Kazakhstan: 3–7 business days
- International shipping: 7–21 business days depending on the destination country
Delivery times are estimates and may vary depending on courier availability and customs procedures.
Shipping Costs
Shipping costs are calculated automatically at checkout based on the package weight and delivery address.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. Tracking information may take 24–48 hours to become available after dispatch.
Delays
AUREVIA is not responsible for delays caused by postal services, customs procedures, or circumstances beyond our control. If your order has not arrived within the expected timeframe, please contact us.
Contact Us
For any questions regarding your shipment, please reach out to us via email or through the contact form on our website.